DHS Working Group Recommends Social Media Best Practices

DHS Working Group Recommends Social Media Best Practices

DHS First Responder Communities of Practice recently launched the Virtual Social Media Working Group (VSMWG), which is comprised of first responders and homeland security professionals from various disciplines, localities, sectors, and government agencies across the country.  The mission of the VSMWG is to provide recommendations to the emergency preparedness, response, and homeland security communities on the safe and sustainable use of social media technologies before, during, and after emergencies.  

Members were selected by DHS First Responder Technologies (R-Tech) program based on their experience in leveraging social media technologies to pursue the missions of their agencies.  Many VSMWG members have served as speakers, trainers, and subject matter experts at major homeland security-related workshops, roundtables, and conferences on the topic of social media. Representing the fields of emergency management, law enforcement, fire, emergency medical services, public health, public utilities, and local government, the VSMWG strives to be a dynamic voice in the social media and public safety arena, incorporating the perspectives of a wide range of stakeholders.  

VSMWG members will collaborate via virtual meetings to identify and discuss responder issues and challenges with social media.  They will look at myriad issues, such as standards and policies, and will provide recommended guidance on using social media in public safety.  The working group may engage with subject matter experts from different sectors to work towards resolutions to these issues.  

The First Responder Communities of Practice platform will serve as the primary location for the VSMWG to conduct activities, share developments, and connect with other homeland security professionals regarding the value of social media for emergency preparedness, response, and recovery.  The group will play an active role in establishing the Make America Safer through Social Media Community on the First Responder Communities of Practice as a national resource for social media and public safety-related information and best practices.   

To collaborate with the Virtual Social Media Working Group, help grow the First Responder Communities of Practice repository of social media best practices and tools, or participate in forward-thinking discussions with others engaged in this field, join the Make America Safer through Social Media Community at https://Communities.FirstResponder.gov.

 

Social media provides an avenue to first responders to connect with the public. Courtesy of FEMA.

 

Coast Guard officers review a hurricane situation report.  Smart phones like this one offer public safety and homeland security personnel a simple way to interact with the public.  Courtesy of FEMA.

 

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